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Skygate Terms of Use

Skygate Terms of Use

Skygate Terms of Use

Last Updated: 01/01/2026

These Terms of Use (“Terms”) govern access to and use of Skygate, the web-based energy management platform (the “Service”).

Skygate is provided by Upvolt Energy Ltd (“Upvolt”, “we”, “us”, or “our”).

By accessing or using Skygate, you agree to comply with these Terms. If you do not agree, you must not use the Service.

1. About Skygate

Skygate is a digital platform designed to support the monitoring, optimisation, and management of energy usage, including integration with compatible devices, tariffs, and related services.

We may improve, update, modify, or discontinue parts of Skygate at any time.

2. Eligibility

To use Skygate, you must:

  • Be at least 18 years old, or have legal authority to use the Service

  • Provide accurate information where registration is required

  • Use Skygate only in accordance with applicable laws and regulations

3. Accounts and Security

Some features of Skygate may require an account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activity that occurs under your account

  • Notifying us promptly if you suspect unauthorised access

We are not liable for losses resulting from unauthorised use of your account.

4. Acceptable Use

You agree not to misuse Skygate. In particular, you must not:

  • Use the Service for unlawful purposes

  • Attempt to gain unauthorised access to systems or networks

  • Interfere with or disrupt the security or performance of Skygate

  • Reverse engineer, copy, modify, or resell any part of the Service

  • Introduce malicious code, viruses, or harmful material

We may suspend or restrict access where misuse or breach is identified.

5. Intellectual Property

Skygate, including its software, design, content, trademarks, and associated intellectual property, is owned by Upvolt or its licensors.

You are granted a limited, non-exclusive, non-transferable right to use Skygate for personal or internal business purposes.

Nothing in these Terms transfers ownership of any intellectual property rights to you.

6. Data Protection and Privacy

Your use of Skygate may involve the processing of personal data and energy-related information.

All personal data is handled in accordance with our existing policies, including:

By using Skygate, you acknowledge that relevant data may be processed to provide and improve the Service.

7. Third-Party Services and Integrations

Skygate may connect with third-party platforms, smart devices, energy suppliers, or external services.

Upvolt is not responsible for:

  • The availability, performance, or accuracy of third-party services

  • Any interruptions caused by third-party systems

  • Third-party terms, policies, or actions

Use of third-party services is subject to their own terms and conditions.

8. Service Availability

We aim to provide Skygate reliably, but we do not guarantee uninterrupted or error-free access.

Skygate may occasionally be unavailable due to:

  • Maintenance or updates

  • Technical faults

  • Network outages

  • Third-party service disruptions

Upvolt is not liable for service interruptions or downtime.

9. Fees and Future Services

Skygate may include free features and may also offer paid services or subscriptions in the future.

Where fees apply, users will be informed of pricing and applicable terms before any charges are incurred.

We reserve the right to introduce, modify, or discontinue features or pricing with reasonable notice.

10. Termination and Suspension

We may suspend or terminate access to Skygate if:

  • These Terms are breached

  • Use creates legal, security, or operational risk

  • Required by law or regulatory authorities

You may stop using Skygate at any time.

Upon termination, your right to access the Service will end immediately.

11. Disclaimer

Skygate is provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, we disclaim all warranties, including:

  • Fitness for a particular purpose

  • Accuracy of optimisation outcomes or savings estimates

  • Availability of integrations or external energy data

Skygate provides tools and automation support, but you remain responsible for your energy decisions and device operation.

12. Limitation of Liability

To the maximum extent permitted by law, Upvolt shall not be liable for:

  • Indirect, incidental, or consequential losses

  • Loss of profits, revenue, business, goodwill, or data

  • Failures caused by third-party services, devices, tariffs, or suppliers

Upvolt’s total liability for any claim related to Skygate shall not exceed the amount paid by you (if any) for the Service in the previous 12 months.

Nothing in these Terms limits liability for fraud, or for death or personal injury caused by negligence.

13. Indemnity

You agree to indemnify and hold harmless Upvolt against claims, damages, liabilities, or expenses arising from:

  • Misuse of Skygate

  • Breach of these Terms

  • Violation of law or third-party rights

14. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available within Skygate or on our website. Continued use of the Service constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact

For questions about these Terms or Skygate, contact:

Upvolt Energy Ltd
Email: contact@upvolt-energy.com
Website: https://upvolt-energy.com/skygate/